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Postage depends on weight and the size of the package. Please check with the post to determine the exact amount. Most customers only pay several dollars to return the package back to our address.
This depends on the post and it often takes 7-14 days. If you do not receive the kit in that time period then please contact us and we will reship your kit.
If you do not receive your kit in 14 days then please contact us and we will reship your kit.
Results take 2-3 weeks, once received by our laboratory, however sometimes it may take 4 weeks. Our lab is equipped to handle a large number of samples however sometimes we receive a large number of samples at once.
Please contact us with your case ID, name and when you sent in the samples and we will address your concerns.
Apart from being less invasive and considerably cheaper from comparison tests carried out by our clients, we have found our testing to be as accurate as blood testing. With blood testing, your last meal can affect the results; however with hair testing the information is stored for a longer period and reflects a longer time frame.
No, the test is completed on the composition of the hair sample so hair colouring will have no effect on the result.
The hair sample does not have to be from the head; we can test hair from any part of the body including leg, arm or chest.
Only a small amount (90-120) hairs is what we recommended however 30 individual strands of hair is enough. The reason for the extra hair is that we test each sample twice in order to ensure accuracy.
We can test at any age
Your individualized test is based on current state of the art technology that draws in over three decades of research by thousands of health care professionals and scientists dedicated to improving human conditions. We are an accredited laboratory with a Ph.D. trained staff.
Despite the fact that you believe you have a desirable lifestyle, including diet and exercise, there may be problems that can arise.
Out test can provide 300, 600 and 750 different food, environmental, metals, stress and hormone factors. This makes our test the most comprehensive available.
I am very happy with this product, very easy to use and I got my results back within two weeks which showed I have a high intolerance to yeast (which explains a lot of symptoms I have). Unfortunately it means bye bye to bread..pasta..and sugary foods for a while
I had number of Health problems: eczema, spots, constipation, constantly bloated, very windy and they all gone now, thanks to this test! At first I could not justify paying for a test like this, but after research I found this is my most cost effective option and I must say this is the best spent money in my life ever! I'm so fit and healthy now! thank you very much! Lots of people asked me what have I done and I just keep on recommending this test to everyone. Half of my family had this test and we are all satisfied and very happy now... BIG THANK YOU!!
I use love bacon omelettes, ham, chicken and toast. My intolerance from the teset results were wheat, ham, chicken and hens eggs! Since then I had cut those out of my diet and I haven't had noticeable bad backache's since avoiding. Assuming its some sort of muscle inflammation that has been 'sorted'